At 1998 Rich, your privacy is not merely a legal obligation — it is our moral responsibility to every player who trusts our platform. This document clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Welcome to 1998 Rich Privacy Policy. As an online casino platform serving players across Malaysia, we fully recognise the importance and sensitivity of your personal data. This document serves as our official notice to you regarding our personal data processing practices, and forms part of the overall agreement between you and 1998 Rich together with Terms & Conditions us.
Our Commitment: 1998 Rich operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We only process your personal data for purposes that are lawful, necessary, and have your consent — whether given explicitly at registration or implicitly through your use of our services.
This Privacy Policy applies to all individuals who access or use the platform 1998 Rich — including website visitors, prospective members, registered members, and former members. It covers all channels through which you interact with us, namely:
This policy does not apply to third-party websites or services that may be accessible via links on our platform. We encourage you to read the respective privacy policies of those third parties separately.
We collect your personal data through various means — directly when you provide it to us, automatically as you use the platform, and occasionally from legitimate third-party sources. The categories of data we collect are as follows:
| Data Category | Specific Examples | How We Collect Data |
|---|---|---|
| Identification Data | Full name, MyKad number, date of birth, gender | Registration form, KYC |
| Contact Data | Mobile number, email address, residential address | Registration, profile updates |
| Financial Data | Bank name, account number, e-wallet ID, transaction history | Deposit and withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Automatic server logs |
| Usage Data | Games played, total bets placed, session duration | Platform analytics systems |
| Communication Data | Live chat transcripts, support emails, complaints | Customer support interactions |
Note: We not collect credit card numbers directly — all payments are processed through PCI-DSS certified third-party payment gateways. We receive only verification tokens, not full card numbers.
1998 Rich uses your personal data solely for lawful, relevant, and proportionate purposes. We do not process your data for unrelated purposes without first obtaining fresh consent from you. The primary purposes for which data is used are as follows:
In accordance with Malaysia's PDPA 2010, 1998 Rich only processes your personal data where a valid legal basis exists. Depending on the type of data and purpose of processing, the legal bases we rely on are:
1998 Rich does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, in the course of operating a secure and compliant platform, we may share your data with the following categories of third parties:
Contractual Protection: All third parties who receive your personal data are bound by strict data protection agreements that prohibit them from using your data for any purpose beyond what has been agreed. They are also required to implement security measures that meet our standards.
1998 Rich takes the security of your personal data very seriously. We implement multiple layers of technical and organisational safeguards to protect your data from unauthorised access, disclosure, alteration, or destruction:
While we take every reasonable step to protect your data, no data transmission over the internet can be guaranteed 100% secure. You are also responsible for keeping your account password confidential and not sharing it with anyone.
1998 Rich retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by Malaysian law. Our general data retention principles are as follows:
Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you personally.
As a data subject under Malaysia's PDPA 2010, you have certain rights regarding the personal data we hold about you. 1998 Rich is committed to respecting and facilitating the exercise of these rights:
You have the right to request and receive a copy of the personal data we hold about you. Requests will be processed within 21 business days. A reasonable processing fee may apply.
You have the right to request the correction of any personal data we hold that is inaccurate, incomplete, or out of date. Basic information can be updated directly through your account settings.
You may withdraw your consent to the processing of your data for marketing purposes at any time by clicking "Unsubscribe" in any email or by contacting our support team.
You have the right to object to the processing of your personal data for specific purposes, particularly processing based on our legitimate interests, subject to applicable legal obligations.
Under certain circumstances, you may request the deletion of your personal data. This right is subject to our legal obligations to retain data for the minimum period prescribed by law.
If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or through our internal complaints channel.
To exercise any of the above rights, please contact our Data Protection Officer at privacy@1998rich.biz including your full name, account number, and a clear description of your request.
Platform 1998 Rich uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and ensure account security. The types of cookies we use are as follows:
You can manage or disable non-essential cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and your experience on our platform.
Platform 1998 Rich may contain links to third-party websites or services for your convenience. This includes game software providers, payment providers, and regulatory bodies. Please note that:
1998 Rich reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make material changes, we will:
Continued use of the platform 1998 Rich after the effective date of such changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and discontinue use of our services.
We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your personal information. Previous versions of this Privacy Policy are available upon request from our support team for reference.
1998 Rich has appointed a Data Protection Officer responsible for ensuring PDPA 2010 compliance and handling all privacy-related enquiries. If you have any questions, concerns, or wish to exercise your rights, please contact us through the following channels:
Six core pillars of our data protection commitment to every player in Malaysia
Every bit of data transmitted between your device and our servers 1998 Rich is protected with 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions such as Maybank and CIMB. Your personal information and financial transactions are never transmitted in the clear.
Privacy Policy and data processing practices 1998 Rich is designed and periodically reviewed by legal experts to ensure full compliance with the Personal Data Protection Act 2010. You have clear and enforceable rights under Malaysian law.
Your personal data is only accessible to staff 1998 Rich who genuinely require it to carry out their duties. All access is automatically logged and monitored. No staff member may access your data without clear justification and tiered authorisation.
All financial transactions on 1998 Rich processed through PCI-DSS certified payment gateways — including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. Your full card number or bank account details are never stored directly in our systems.
1998 Rich has never sold, rented, or traded your personal data to any third party for their marketing purposes, and never will. Your data belongs to you — we use it solely to provide you with the best possible service and to meet our legal obligations.
You may request access to, correction of, or deletion of your personal data at any time. You may also withdraw your marketing consent with immediate effect. Our Data Protection Officer team is ready to help you exercise all rights guaranteed under PDPA 2010.
Your personal data is fully protected. Enjoy a secure Malaysian online casino experience — from slots, baccarat, and table games to Live Casino and Sports Betting on the Super League and EPL. Register now and claim your exclusive welcome bonus.